Product Support
Questions about Ghost Track devices, expected features, build updates, and field use.
Featured Support Tool
Report Builder Window Score Timeline
The main support action on this page is the Ghost Track Report Builder. Upload investigation CSV logs, review scored time windows, and build a cleaner post-field timeline.
CSV retention disclosure
Before the tool opens, users must acknowledge that uploaded CSV investigation data may be retained by Ghost Track for research, device improvement, and investigation review.
Ghost Track Analysis
CSV FIELD REVIEW
01Upload CSV
02Score Windows
03Review Timeline
04Preserve Research Copy
This tool supports the evidence review workflow after a real investigation. It does not claim what caused an event. It helps you see what changed and when.
Support Center
Tester Access
Early tester interest, waitlist questions, and future device release updates.
Investigation Help
Case review questions, field workflow support, and report builder feedback.
Open a Support Ticket
Use this form for product questions, tester interest, investigation support, or report builder feedback. When the endpoint is connected, tickets are sent to your Ghost Track collection system.